F.A.Q / Policies

Frequently Asked Questions

Studio Behavior for All We are here to create art, continue to build relationships with others and have fun. We expect all students (children and adults) to be considerate of our space, materials, our fellow artists and clean up after themselves. In the event a student engages in the bad behavior (disrespecting the instructor or others, physical roughness, inappropriate touching or violence, spitting and littering, inappropriate and crude language) they will be asked to stop. If the behavior continues, the student (child or adult) will be asked to leave and no refunds will be given.   – Building Relationships Through The Arts

 

POLICY REMINDER: We will NOT accept late arrivals after 30 minutes after start time due to the flow of positive energy being interrupted. There are no refunds or credits for late clients, cancellations less than 24 hours or no shows. The artist is allowed to leave after 30 minutes if no one shows up for their reservation. Note: A courtesy call to our studio will assure you are committed to your reservation. If you’re not going to be able to use your reservation, call the studio and cancel. There are no refunds or credits for cancellations less than 24 hours or no shows.
Rescheduling:  $10 reschedule fee for all reschedules. Voucher: Voucher & Coupons holders upcharge outside of regular days. 

How do I register for a painting event?
Click on the reserve button. Click on the date and fill out the registration form buying as many seats as you like. The system will send an email confirmation and you are ready to go!

When should I arrive?
Please arrive 15-20 minutes early before your scheduled class to check in and to be seated by our assistant. If you’re only  15 minutes late, the staff will help you ‘catch up’. We will accept late arrivals up to 30 minutes after start time. Interruptions break good energy and class flow.
No refunds will be given.

What is the grace period for clients to arrive?
The artist is allowed to leave after 30 minutes if no one shows up for their reservation.   There will be no refunds if clients do not show up on time. Note: A courtesy call to our studio will assure you are committed to your reservation. If you’re not going to be able to use your reservation – even if it’s two minutes before you are supposed to be there – call the studio and cancel. No refunds and credits are issued after class begins. 24-hours is needed to receive reschedule.

What should I wear?
Dress comfortable and wearing only clothes you will not mind getting a little paint on. Leave your dress and cutest handbags – paint splashes and splatters! We take no responsibility for your clothing or personal items.

Can I bring snacks?
Sure, feel free to bring snacks along with your drink.

Should I Tip?
If you feel the service was outstanding, then place your tip in the jar or give to your instructor at the end of the night…tipping is greatly appreciated by the artist and owner.  Thanks for your generosity!

How do I register with a PROMO CODE?
All promo codes must be used or placed online only. One code per registration. Simply click on the painting event you want to attend, click the number of tickets, place the promo code in the promotional area and click to pay.

What is the refund/reschedule/cancellation/change policy?
You can change your reservation up to 24-hours before your class by emailing us at sevenartscenter@gmail.com or by simply calling us at
404-919-9778. 
Painting for Singles & Couples offers NO refunds. If you must reschedule, you may do so within 24 hours of the scheduled painting event.  If you simply do not show up, there is no refund, so please show respect and call us.
To change from one workshop to another, again within 24-hours of the workshop date/time, simply call or  send us an email with the following information:
Your name, date of the workshop, name of painting & time that you need to move from, original confirmation number, deal code if used.
*If you  paid by using a daily deal code:
 (i.e. Groupon, Living Social, Deem, etc)
To RESCHEDULE within 24- hours of the painting event, please send us  Your name, date of the workshop, the name of painting & time that you need to move from, original confirmation number, deal code if used.  We’ll send you a new ticket to new date and time.

What are your age limits for workshops?
YOU MUST BE 18 Years or Older to attend adult classes or workshops, unless the class is specifically notated as family or kids, such as Saturday 2pm-4pm or Youth Art Clubs.

ALL AGES CLASSES?
Try our Painting for Families or the Kids Club. Our classes or workshops begin and end on time, and Seven Arts Center is not responsible for caring for children who are not picked up promptly at class closure time. Only participating painters allowed in the studio; no spectators, no shared canvases unless painting for singles and couples, no exceptions.
Go to Youth Art Club.
* If a child under 18 is signed up for a class not specifically notated as all ages, they will be denied admission to the class, and no refund will be offered. What if I have a last minute emergency and can’t make it to class. We strictly adhere to our 72-hour cancellation policy, no exceptions. However, you may transfer your seat to a friend or family member if you wish. Just have them tell us they are signed up under your name when they arrive.

Do I have to paint the featured painting of the night?
We encourage  those to attend open studio, but our guests are welcome to paint whatever they desire during any of our sessions. The majority of our clients sign up to paint the instructed painting, so if you are painting on your own, please be courteous to those around you as well as the instructor.

How does your waiting list work?
When a seat opens up in a class, all of the clients on the waiting list receive a notification email.

How long are the workshops or classes?
Workshops are 2-2.5 hours in length unless otherwise noted.

Can I bring wine or beer?
YES! *Forbidden Beverages: malt liquor (hard liquors not allowed).
All Singles and Couples classes and Adult Private Parties are BYOB, unless specifically marked otherwise, (legal stuff) yes, if you are 21+ you may. Please keep in mind that while we want you to loosen up and enjoy yourself, this is not a bar or club, and excessive behavior will not be tolerated. You will not be allowed to drink on our premises if you cannot show proof of age. We reserve the right to ask anyone to leave who exhibits intoxication.
If you are asked to leave, you will not be offered a refund.

Is it safe to use my credit card on-line?
Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.

What methods of payment do you accept?
Certified Check, Credit Card, and Cash. No personal checks.
Please make all certified checks and money orders payable to the respective art center: Seven Arts Center. Credit cards are accepted online, over the phone or at the studio.

May I bring children?
Only to all Family Paint Nights; otherwise, we’re sorry, this is an adult’s night out. Evening events are ages 18 and up.

Do you allow spectators?
We do not allow sit-ins or people to watch. You must purchase a ticket to attend events.

Can we take pictures of the art on the wall?
No gallery pictures from our gallery, only pictures of you and your work. All art must have a watermark from the website.

Can I purchase an extra board?
Yes, if you wish to paint alone or purchase a canvas to carry home, the fee is only $10.

Seven Arts Center / Painting for Singles and Couples (PSC) Paint Party FAQ/ Policies

Parties include Birthdays – Parents’ Night Out Reserved Parties -Frat/Sororities – Girls’ Night Out – Corporate Events – Church Ministries –  Team Building – Bachelorette Parties – Bridal and Baby Showers – Anniversary Parties – Family Reunions – You Name It!

What is a Paint Party?
Reserve a party for whatever the occasion -birthday, anniversary, sorority, girl’s night out and so on! In a relaxed setting, we will guide you step-by-step through your painting choice while listening to great music and enjoying your food. We assure will have a great time with friends, wine or beverage or choice, paint and foster your inner artist together!

How far in advance do I sign up?
Due to limited seating, signing up in advance is always recommended. To find out about availability or to register by phone, please call us at 404-919-9778 to reserve your spot or send us an email from our contact page.

What is the cost of a Private Paint Party?
The price ranges from $25 to $35 per person depending on whether it’s for children or adult.

What is included in the price?
We provide everything you’ll need – an 11’x14′ or 16′ x 20′ canvas, paint, brushes, easels, apron and other art supplies.
• 2 -Hour Private Party
• Full use of studio
• Step-by-step Instruction by a Professional Art Instructor
• Music catered to theme- (optional)
• SAC birthday gift certificate
•Table clothes and Happy Birthday Banners
•Customer responsible for food and clean up

Can I bring wine or beer?
YES! *Forbidden Beverages: malt liquor (hard liquors not allowed).
All Singles and Couples classes and Adult Private Parties are BYOB unless specifically marked otherwise, (legal stuff) yes, if you are 21+ you may. Please keep in mind that while we want you to loosen up and enjoy yourself, this is not a bar or club, and excessive behavior will not be tolerated. You will not be allowed to drink on our premises if you cannot show proof of age. We reserve the right to ask anyone to leave who exhibits intoxication. If you are asked to leave, you will not be offered a refund.

Parental Responsibility?
Seven Arts Center or PSC does not accept responsibility for children except when under the supervision of the appropriate employee in our art studio. Parents are responsible for children in the party setting. Parents are responsible for paying for any studio damages caused by their minor child. *The parent is under a duty to exercise reasonable care so to control his minor child as to prevent it from intentionally harming others or from so conducting itself as to create an unreasonable risk of bodily harm to them.

What are the age requirements?
Ages 5-99. Guests ages 17 and under to be accompanied by an adult. Please note that it is the law that you have to be 21 years old to consume alcoholic beverages.

What time do I need to arrive for a studio party?
Plan on arriving 45-30 minutes before the party to set-up.

What should I wear?
We provide aprons, but we recommend wearing something you wouldn’t mind getting paint on.

What is the deposit to have a party?
50% non-refundable booking deposit (applied to balance). All parties must be prepaid in full 7 days before the day of the party.  All sales are final. We are sorry, but we cannot give refunds or issue credits for no shows. Note:  If the balance is not paid in full, the party will be automatically canceled without the non-refundable deposit.

No-shows will not receive a refund or store credit. Paintings must be complete inside of the studio. Party canvases will not be provided to no shows.

What is your studio party cancellation policy?
We ask that you give us 5 days notice if you need to cancel to reschedule. We charge a $100 rescheduling fee. Cancellations within 5 days of your events are non-transferable and non-refundable.  Cancellations should be made by phone or by emailing us at sevenartscenter@gmail.com. This provides us the opportunity to fill the space.

What is your privacy policy?

SAC is committed to safeguarding customer information. Since your privacy is a priority to us, we will not share nonpublic information about you with third parties.

What is the method of payments?
Certified Check, Credit Card, and Cash. No personal checks.
Please make all certified checks and money orders payable to the respective art center: Seven Arts Center. Credit cards are accepted online, over the phone or at the studio.